Privacy Policy

Information collected

Once you registered as our member user, we collect and store some information about you, only including:

Information about your name, and your register name, register e-mail address, password;

Information about your PC name, DDNS domain name, internet protocol (IP) addresses, the network card MAC, and what port you are using with PC in My Hand.

Among them, which your password is stored by MD5 encryption, no anyone can see the plain text.

These are the necessary data in order to provide the remote control services for you. In addition, we will not collect any of other personal information about you.

All the information we collected from you, will not be disclosed, given or sold to anyone, including third-party partners.

Except for technical reasons, we will not check your account under any circumstances.

Other Personal information

Should you contact us for technical support, partnership request or any other reason, we will communicate through email. Your email address will not be disclosed, given or sold to anyone, including third-party partners.

In the case of a technical support mail exchange, we may publish the content of the mail thread (without personal information like email or IP address) to our knowledge base as this may be an efficient source of information for the other users.

Cookies

A cookie is a piece of data stored on the user’s computer tied to information about the user. Our site uses a few cookies in your signin process. If this is a problem for you, you can very easily disable the use of this cookie from the browser settings. In no way, can those cookies be used to track your online activities.

Changes to privacy policy

We reserve the right to amend or revise this privacy policy from time to time. We will post these changes to this page. Use of information that we gather now is subject to the privacy policy in effect at the time the information is used.